Comm Partners connect Polycom 330 Betriebsanweisung PDF herunterladen (Seite 59)

4 - 1

Using the Advanced Features of Your

SoundPoint IP 330/320 Phone

This chapter provides operating instructions for the advanced features of the

SoundPoint IP 330/320 phone. This chapter contains instructions on:

• Using Automatic Call Distribution

• Using Multiple Call Appearances

• Using Buddy Lists

• Restarting Your Phone

To customize your phone, refer to Customizing Your SoundPoint IP 330/320

Phone on page 2-1. To read about the phone’s basic features, refer to Using the

Basic Features of Your SoundPoint IP 330/320 Phone on page 3-1.

If you require additional information or assistance with your new phone,

contact your system administrator.

Using Automatic Call Distribution

Automatic call distribution (ACD) systems allow companies that handle a lot

of incoming phone calls to direct them to a person who is able to talk at the

earliest opportunity.

The SoundPoint IP 330/320 phone allows:

• ACD login and logout

• ACD agent available and unavailable

Note

ACD is not available on all call servers. For more information, contact your system

administrator.

1 2 ... 54 55 56 57 58 59 60 61 62 63 64 ... 83 84

Keine Kommentare

Comm Partners connect Polycom 330 Betriebsanweisung Seite 59